FAQs
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What is the Baker Tilly Merchandise Store?
Whether you’re looking for day-to-day office items, event giveaways or client gifts,
this is the place to find practical, quality and sustainably sourced Baker Tilly branded
items.
How does it work?
Simply create an account, log in to browse the items, then select the item(s) you want, the quantity, and where you want it delivered to. The Baker Tilly Merchandise Store will send you an invoice payable by bank transfer. Upon receipt of full payment, we will begin production of your order.
Where do you deliver?
We ship worldwide.
How much is shipping?
You will be sent a detailed shipping quote once you have confirmed your order. This
will be a tailored quote based on your shipping location, your selected items and
quantities.
How much do items cost?
The Baker Tilly Merchandise Store has a range of products to suit different budgets.
Prices depend on the items, the quantities of each item and your delivery needs.
What if I do not use the Baker Tilly Masterbrand logo?
If you do not use the Baker Tilly Masterbrand logo and would like to replace this with
your member firm logo, please upload your logo on the product description page then click 'Add to cart'.
What if I can’t find an item I require?
The store may be able to source items not in the catalogue and create designs that
aren’t on display. All special requests need to meet Baker Tilly brand standards and
are subject to approval by Baker Tilly International. Send us your request and we will be in touch.
Are products sustainable?
In a word, yes! As part of our ongoing commitment to sustainability, our supplier has been carefully chosen for their dedication to environmentally friendly practices. Items are made from recycled materials, Forestry Commission Standard-approved paper products and manufactured using low-environmental impact production methods.
Which payment methods do you accept?
The Baker Tilly Merchandise Store accepts bank transfer as the preferred payment method, though we can accept payment by card.
What's the minimum quantity I can order?
Items available on the Baker Tilly Merchandise Store are available in bulk quantities only and not available for individual purchase. The minimum quantity you can order depends on the item and is detailed in the product description.
How long does it take to deliver my order?
Unless otherwise stated, it typically takes 3-5 weeks to deliver your goods from the point of payment. Some items can be express shipped at an additional cost. This is stated in their product description where possible.
How quickly can I expect a response after submitting an enquiry through the contact form?
The Baker Tilly Merchandise Store operates during UK business hours. Enquiries submitted through the contact form will be answered as soon as reasonably possible.